Factors Influencing Buyers Behavior
Buyer behavior is the
process in which a buyer takes a decision about buying a product. After all,
buyers are a human being, a human mind can be influenced by many things, therefore, his decisions can also be influenced by many things. So let’s study Factor Influencing Buyers Behavior.
There are many factors which
Influence buyer behavior that’s why we are going categories them with three
main heads,
Ø Psychology Factors
1. Age: Age is a common factor which
affect buyer behavior. A small child forces his parents to buy a toy, a younger
one like to buy a bike, an old people like radio, TV, etc. it shows that an
different age group have different needs and wants so it affects buying decisions
if a customer is old, young or kid.
2. Personality: A personality of buyer
affects his buying decision. Some people are shy and introvert they don’t show
their like & dislike about a product so it’s become hard to sell goods. On
the other side a greedy and miser people don’t like to spend money so it’s not easy
to sell goods to them.
3. Desire: A strong desire to buy a
product leads to good sell of a product but if consumer desires are for other
products then the producer should try to shift their desire to his product by providing
many or similar features as competitor product. That’s how desire is a factor
which affect buyer behavior.
4. Motivation: a human being is motivated
for many things, some people want to buy a home so they are motivated to save
more and earn more. Some people group motivate other people to do social work,
in the same way, good advertisement and marketing strategies motivate people to buy
a product. It is important to understand which factors motivate a buyer to purchase
goods and services.
5. Need: Human need is one of the
biggest factors which influence buyer behavior. All people may have the same or
different needs. Like need of food is basic and same for all humans, but the need
of a car is not same for all people, some may want a car and some of them don’t
want a car but the point is needed affects their buying decision.
6. Attitude: way of thinking about
someone or about something indicates your attitude. A person with a bad attitude
or pride may think differently about the product so it affects their buying
decision.
7. Learning: learning is endless
process. Human learn through many things, for example, we learn from our past
experiences and don’t repeat the same thing, similarly when we learn anything we
use that knowledge for our daily decisions which may effects buying decision of
a person.
8. Habit: People have many habits like cigarette, liquor, drugs, tea, etc. Peoples habit make them buy the product
which is harmful to their health or it makes them very uncomfortable if they
don’t consume it or use it. Some new types of habit are Facebook, mobile games
which make people unable to control themselves by using it. Habits make them
change their buying decision.
Ø Social Factors
1. Family: every family has some rules
and regulations which family members should follow. In some families, decisions
are taken with the approval of all family members. Past experiences of family
members help to make buying decisions. So it’s an important factor which
affects buying decision.
2. Reference Group: Reference group
contains anyone who had used or experienced the goods and services. It may be
your friends, relatives, teacher, neighbor; even an unknown person can be in
a reference group. For example, a friend who already used a better smartphone
will suggest some good smartphones to buy based on his knowledge and
experience.
3. Job Profile and Salary: some jobs
provide you little earnings but some jobs may bring you more money thus people
change their buying decision based on their salaries. Sometimes people
want to be reputed with their job profile and so they only buy such products
and services which will show their reputations and class of work.
4. Roll of Status: As discussed above some
people want to maintain their class and want to live a standard life so they buy
high standard goods and services. In the same way, peoples buying decision changes
with their class.
Ø External Factors:
1. Culture: People want to follow their
Culture. There are many cultural things which they use to show their affection
for their culture. So living with their cultural way sometimes their buying
decision for modern products may change.
2. Class: Our country is divided into many
different classes of people like, poor class, middle class, rich class, etc. so
everyone may change their buying decisions according to their class.
3. Fashion: Fashion is changing day by
day. With this constantly changing fashion,
people try to follow it and change their buying decisions constantly
4. Advertisement: A better advertisement
makes people want to buy the product or service and bad advertisement may cause
losing current customers, so and advertisement is one of the biggest factors
which affect buying decision
5. Season: some goods are available in
all seasons but they are only useful in a particular season so buying decision
for such a product is changeable. For example raincoat.
1. Age: Age is a common factor which affect buyer behavior. A small child forces his parents to buy a toy, a younger one like to buy a bike, an old people like radio, TV, etc. it shows that an different age group have different needs and wants so it affects buying decisions if a customer is old, young or kid.
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